1. Information We Collect
We may collect the following information when you use our website and programs:
- Personal Information: Name, email address, phone number, and other details you provide during registration or support.
- Payment Information: Processed securely by our payment partners; we do not store full card details.
- Usage Data: Pages visited, actions taken, time spent, and referral/source data to help improve our services.
- Device & Technical Data: IP address, browser type, operating system, and diagnostic information.
2. How We Use Information
- Deliver and manage your selected programs and provide support.
- Process payments and grant access to official groups/channels.
- Send important updates about schedules, tests, and program changes.
- Improve website performance, safety, and user experience.
- Comply with legal, regulatory, or audit requirements.
3. Sharing of Information
We do not sell or trade your personal information. We may share information with:
- Service Providers: Payment gateways, hosting, analytics, or communication tools that help us operate our services.
- Program Access: To securely add you to official program groups/channels after enrollment.
- Legal: When required by law, regulation, or legal process.
Service providers are required to protect your information and use it only for the services they provide to FitDocMed.
4. Data Security
We implement reasonable technical and organizational measures to safeguard your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
We may use cookies and similar technologies to remember preferences, improve performance, and analyze traffic. You can adjust cookie settings in your browser; some features may not function properly if cookies are disabled.
6. Data Retention
We retain personal information for as long as necessary to provide our services and as required by applicable law. Retention periods may vary depending on program type and legal requirements.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, update, or correct your personal information; request deletion (subject to program policy and legal requirements); and opt out of non-essential communications. You can contact us to exercise these rights.
8. Children’s Privacy
Our services are intended for medical exam aspirants and are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Please review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or your data, we’re here to help.
FitDocMed • New Delhi, India • Support hours: 9:00 AM – 8:00 PM (IST), daily
